Welcome to klotskiarcade (the “Website”). These Terms of Service (“Terms”) constitute a legally binding agreement between you (the “User” or “Player”) and PUZZLELABS PTE. LTD. (the “Company”, “we”, “us”, or “our”), a company legally incorporated under the laws of Singapore (Company Registration No.: 202517055W, Registered Address: 112 Robinson Road, #03-01, Robinson 112, Singapore 068902).
By accessing our website www.klotskiarcade.com and purchasing access to our premium web-based puzzle gaming services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. Nature of the Transaction: One-Time Purchase for Digital Access
- One-Time Payment: All transactions on this Website for accessing our digital puzzle games are one-time purchases. There are no ongoing subscriptions, recurring fees, or hidden charges.
- Instant Digital Delivery: Since our gaming services are entirely browser-based and accessed online, no physical shipment or tracking numbers will be issued. Upon successful payment, instant access to the digital games will be provisioned directly via your account on our website, and a confirmation email will be sent to your registered email address.
2. Refund Policy & Waiver of the EU 14-Day Right of Withdrawal
Our digital services are governed by the cross-border e-commerce consumer frameworks of Singapore and the European Union.
- Waiver of the Right of Withdrawal: In accordance with Article 16(m) of the European Union Consumer Rights Directive (2011/83/EU) regarding the supply of digital content which is not supplied on a tangible medium, you explicitly acknowledge and agree that by initiating the online activation, instant performance, or accessing the premium digital puzzle games, you give your prior express consent and thereby waive your 14-day right of withdrawal (the right to a 14-day no-reason refund).
- All Sales Are Final: Once the purchase is completed, payment processed, and digital access has been granted or logged as activated on our platform, the transaction is considered fully executed. Therefore, no refunds or exchanges will be provided, except as explicitly required by mandatory statutory local consumer protection laws. If you experience any technical difficulties accessing our services, please contact us immediately for assistance.
3. Limited License and Intellectual Property Rights
When you purchase digital access from klotskiarcade, you are acquiring the right to experience our games within your web browser.
- Limited, Non-Exclusive License: The Company grants you a limited, non-exclusive, non-transferable, revocable license to access and play our puzzle games solely for your personal, non-commercial entertainment purposes within a modern desktop browser environment. You acquire a right of use (license) only, and no ownership rights over the game assets, software, or brand are transferred to you.
- Intellectual Property Retention: All codes, programming, source code, game mechanics, text, graphics, user interfaces, artwork, images, soundtracks, and video materials displayed or embedded in our games are original creations owned exclusively by PUZZLELABS PTE. LTD. or sourced under verified copyright-free licensing.
- Strict Prohibitions: You are strictly prohibited from data mining, extracting, decompiling, reverse-engineering, replicating, copying, modifying, distributing, or translating any game assets or codes. Any attempt to use our game materials for commercial purposes, or to resell, lease, or sub-license the virtual access to third parties will result in immediate termination of your access without refund.
4. Geographic Scope and Age Eligibility
- European Jurisdiction Only: Our website and digital puzzle gaming services are customized and exclusively intended for marketing and sale to consumers residing in the European region .
- Age Threshold: You must be at least 18 years of age to purchase and use our services. By completing a transaction, you certify that you meet this age requirement.
5. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by the courts of Singapore. Mandatory consumer protection laws of your country of residence within the European region shall remain unaffected.
6. Corporate Contact Information
If you have any questions regarding these Terms, please contact us:
- Brand Name: klotskiarcade
- Company Name: PUZZLELABS PTE. LTD.
- Email: classic@klotskiarcade.com
- Telephone: +65 66344425
